Customer care is a top priority and we are here to provide help and guidance along the way. Our support staff is here to take your calls Monday - Friday 8:30AM - 8PM EST. We don't have an automated, run-around, pull your hair out phone system. We personally answer the phone and take your calls.

For those that lead busy lifestyles, we also provide email support to answer any questions that you may have. Our customer support representatives take every measure to ensure your success with the setup and functionality of our programs. Our availability allows us to further assist you in your needs when necessary. If you are looking for support, contact us by phone or e-mail, and we'll be glad to help.

To speak to a member of your dedicated Support Team, please call us at (607) 527-6097 or email us via We are here for you Monday through Friday from 8:30AM – 8:00PM Eastern. Weekend email support is available via email for a few hours Saturday and Sunday.


Click the Chat Support tab to open a live chat session with one of our available Support Team members. You can also leave a message if we're offline!